We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as we become aware as such.
We collect the Personal Information in connection with your use of the Service, including:
Realty Space is responsible for your personal information under its control. Please refer to the last page of this policy for information on how to contact Realty Space in this regard.
Realty Space collects personal information for the following purposes:
Realty Space wants to hear from its users regarding any issues or comments they may have with respect to their memberships. We may record this information in order to address them in an appropriate manner.
We may also combine your personal information with that of other individuals to create aggregate data which we will use, for example, to improve our service and develop new ones. Aggregate data, is general information about groups of customers but not about you as an individual.
We will not use or disclose your personal information for any purposes other than those for which it was collected, except with your consent or as required or authorized by law.
Your knowledge and consent are required for the collection, use or disclosure of your personal information. When you become a member of Realty Space, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of services. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact Realty Space.
Realty Space does not sell its member information to others. We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.
When you register to become a user of the Service, you are authorizing us to use public information from your account to help complete your profile which we maintain in our database.
We do contract with trusted companies to act on our behalf to fulfill certain functions. The names, addresses and telephone numbers of our customers may be transmitted to a third-party mailing service in order to inform you of products and services that we offer (or that we and our partners jointly offer) and that we believe may be of interest to you. We may also provide information to a reputable third- party advertising company for the purpose of developing future campaigns and gathering survey information. We will take steps to ensure that such parties adhere to our policy with respect to the protection of your personal information. However, Realty Space shall have no liability or responsibility for the privacy practices or other actions of any third party service provider or any other third-party site or service that may be enabled within the Service.
Except as set out in this policy, or as required by law, Realty Space will not sell or disclose any of your personal information to any other organization or transmit personal information to third parties without first obtaining your consent. Realty Space may, however, disclose information where required by law or where life or health of a member is in danger or to authorized personnel or to Realty Space's agents including its lawyer for collection of its accounts.
Realty Space only retains your personal information as long as is necessary to provide you the services and to fulfil the purpose for which it was collected or as required by law. Personal information is stored in a secure facility until such time as it is no longer required, after which it is destroyed.
Your personal information is secure with Realty Space. The Service is hosted on third party hosting servers which carry comprehensive security controls to protect against unauthorized access, use, alteration, duplication, destruction or disclosure. Your personal information is protected by using safeguards that are appropriate to the sensitivity of the information. We keep our employees informed about our policies and procedures for protecting personal information. Where necessary, our employees are required to sign agreements to keep your personal information confidential.
Realty Space aims to maintain accurate and complete personal information of all its members. You may ask us to update or delete information contained in your file. The request for correction must be made in writing at the address below.
You may access, review, update, modify or delete your and/or your client's account information, including profile and contact information, at any time by logging into your Realty Space account or by contacting us at the address set out under Contact Us section below with clear instructions about what you would like access, modify or delete. We will respond to your request promptly.
In order to fulfill requests for personal information records or to answer any questions or address any concerns individuals may have about privacy, Realty Space has designated a Chief Privacy Officer. In addition to answering inquiries, the Chief Privacy Officer is also responsible for ensuring that the Policy requirements and related procedures are being met.
All inquiries or complaints regarding privacy should be directed in writing to the Chief Privacy Officer by mail, fax or email at the addresses below. All inquiries will be responded to within thirty (30) days from the date on which our Chief Privacy Officer has received the inquiry.
Mailing Address: 1815 Ironstone Manor, Suite 16B, Pickering, Ontario L1W 3W9
Realty Space may offer from time to time publicly-accessible blogs, customer service reviews or service forums. Any information you provide in these public forums may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us. Please note that in some cases we may be unable to remove your Personal Information.
You may choose to invite someone else to use the Service by providing his or her name and email address to us. We may use this information to send invitations to such individuals, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you. Anyone who receives an email invitation to use the Service may opt out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes.
We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the service (including the software, applications and services provided) available to you, agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.
When you send or otherwise transmit your Personal Information to or though the Sites, we use a variety of security measures in an effort to help protect your information and online transactions with us.